Frequently Asked Questions
1
How do I
place an order?
Please use our secure online shopping cart. If you have trouble using the online shopping cart, please email us at acenanousa@gmail.com for support. Our customer service representatives will assist with your purchase. Online order is available to US residents only.
2
Payment & Shipping
We accept all major credit cards (VISA, MASTER, AMEX, DISCOVER). Prepaid via Credit Card, Money Order / Cashier's Check and Cash (in-person only) are accepted. Shipping via US Mail or UPS Ground.
3
Returns & Refunds
We will exchange any damaged bottle or broken seal within 7 days of the purchase. Refund is available for unused/unopened bottles within 14 days of the purchase. Return shipping is paid by the buyer.
1
How many capsules of AceNano Calcium should I take?
Take ONE (1) capsule with each meal twice daily (breakfast & dinner) [You may take upto THREE (3) capsules per day for users with severe Calcium deficiency until recovery] or as directed by your healthcare professional.
1
Can I take AceNano Calcium with my medications? What if I have medical conditions?
Before taking AceNano Calcium with medications, we recommend that you consult with a health care professional. If you have a specific medical condition, speak to your health care provider regarding your condition and use of the AceNano Calcium / Calcium Supplements.
2
Can I take AceNano Calcium during pregnancy?
For all dietary supplement, if you are pregnant or breast-feeding, please consult with your medical professional before using AceNano Calcium or any calcium supplements.
3
Can I take AceNano Calcium with a multivitamin or other vitamin supplements?
For consumption with other dietary supplement, please consult with your medical professional before using AceNano Calcium or any calcium supplements.
4
AceNano Calcium powder is truly 100% all-natural? What is the ingredient?
AceNano Calcium is derived from oyster shells, naturally harvested from clean ocean water. Calcium Carbonate with natural Calcium minerals. There is no chemical treatment like many other products on the market. If you are allergic to shell-fish products, please consult with your medical professional before consider using AceNano. Multiple US based lab tests conducted for purity confirmation.
5
I am located outside of the USA, how can I purchase the product?
Please email us with your full contact information to determine the import/export eligibility for a direct shipping to your location.